Fulfillment Office Lead

Spee-Dee Delivery is a family owned and operated company that was started in 1978 by Donald Weeres.
Our core business is in standard ground delivery.
The corporate headquarters and main sort facility is located in St.
Cloud, MN.
We currently employ over 1,800 employees company wide and over the years we have expanded to 36 branch locations, within 8 states in the Midwest.
Job Summary The Fulfillment Office Lead will oversee and direct the day-to-day administrative functions and operations of the order processing and fulfillment team.
Hours and Wages Monday-Friday, 7:00AM-3:30PM 5 hours of OT may be expected each week Paid OT at time and a half after 40 hours per week $24.
00-$26.
00 per hour, based on experience Duties and Responsibilities Monitor attendance of warehouse staff for operations productivity Oversee daily fulfillment operations to ensure goals and assignments are being met in a timely manner Communicate with warehouse staff, outside vendors, and management to answer inquiries and resolve discrepancies Hold weekly meetings to communicate goals and assignments Serve as a point of contact and liaison with sales, logistics, and fulfillment department Direct, train, develop and coach fulfillment staff Coordinate incoming/outgoing shipping activities to ensure accuracy, completeness and condition of each shipment Develop standard operating procedures and performance standards Manage and maintain inventory databases Ensure the accuracy of all computer-generated paperwork Perform other required duties as assigned Skills and Abilities Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Thorough understanding of the fulfillment center Supervisory and leadership skills Strong analytical and problem-solving skills Basic understanding of or ability to quickly learn company product codes and terminology Thorough understanding of applicable federal, state, local, and company safety policies Ability to work with all types of freight which include, but are not limited to hazardous materials, perishable food and alcohol, firearms, ammunition, and live animals Proficient with Microsoft Office Suite or related software Proficient with operating a Warehouse Management System Education and Experience High school diploma or equivalent required Associate's degree in Business Management, Operations Management, Supply Chain Management, Logistics or related field preferred Previous leadership experience preferred Three years of experience in distribution or transportation industry preferred Physical Requirements Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally Prolonged periods of sitting at a desk and working on a computer Benefits Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) plan, Quarterly Bonuses, and more.
EEO and Affirmative Action Statement Spee Dee Delivery Service, Inc.
is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status.